Accessibility Statement

Last Updated: October 17, 2026

Our Commitment

At ROOT, we believe that fashion, individuality, and self-expression should be accessible to everyone.

We are committed to making our website, shopatroot.com, welcoming, inclusive, and accessible to all visitors, including individuals with disabilities.

Our goal is to provide a digital shopping experience that allows every customer to explore our collections, discover products, and shop with greater ease and independence.

Accessibility Standards

ROOT aims to improve website accessibility using the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA, as a reference. This statement does not claim verified conformance or certify legal compliance.

We recognize that digital accessibility is an ongoing process and are committed to identifying and addressing barriers as our website evolves.

Accessibility Features

Our accessibility objectives include:

Clear navigation and organized website content.

Readable typography and appropriate color contrast.

Compatibility with commonly used screen readers and assistive technologies.

Keyboard-accessible navigation and interactive elements.

Responsive layouts for desktop, tablet, and mobile devices.

Descriptive alternative text for meaningful product images and visual content.

These are accessibility goals and do not represent a certification that every feature has been fully implemented or tested.

Continuous Improvement

We understand that accessibility requires ongoing attention.

As ROOT continues to develop its digital experience, we aim to evaluate and improve website functionality, usability, and compatibility with assistive technologies.

Despite our efforts, certain areas or third-party features may not yet be fully accessible. We welcome feedback that helps us identify and address these limitations.

Need Assistance

If you experience difficulty accessing any part of our website, viewing product information, navigating our collections, or completing a purchase, please contact us.

Our team will make reasonable efforts to assist you and provide the information you need through an alternative accessible method when possible.

Contact Us

For accessibility-related questions, feedback, or assistance, please contact:

Root

Condado, San Juan, Puerto Rico

Email: contact@shopatroot.com

Website: shopatroot.com

When reporting an accessibility issue, please include the webpage or feature involved and a brief description of the difficulty encountered so we can better assist you.

ROOT — Wear Your Identity.